Brown Point Facility Management Solutions
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The Proof is in the Problem Solving

Across North America, Brown Point Facility Management Solutions, LLC. provides facilities maintenance and management which integrates hard work, experience and intelligence with state of the art technology allowing for safe, well managed and reliable workplaces for your employees, tenants, and guests. Our Mission is to provide our clients with unique solutions to their facility and operational needs and enhance their business model as they strive for excellence and success.

More About Us

 

Brown Point is a Woman Owned Small Business which specializes in providing clients with full service facilities maintenance and management support. We enhance property and building operations and aesthetics by providing nationwide consistency of service, combined with locally delivered tailored solutions. We achieve this by promoting a culture anchored through tested processes; safe work practices; quality workmanship; talent development; cutting edge equipment; computer technology and analytics.

Brown Point supports facility management and maintenance contracts across North America for a variety of federal, state and local government, and commercial clients. Our service offering involves full facility management and maintenance of campuses, buildings, equipment and property encompassing: project and program management, preventative and scheduled maintenance, emergency and routine maintenance, as well as, construction related services.

Comprehensive 
Facility Management

Assuming primary responsibility for all facility maintenance requirements is one of the core competencies that we offer. From program design and fiscal control, to overseeing building and grounds maintenance, our team assists you in managing all of your critical facility operations. Our capabilities include technical trade expertise and applied management processes directed toward a full line of building operations, maintenance, and repair services extending from custodial, landscaping and grounds maintenance, to major equipment and building structure replacement, maintenance and repair services.

Brown Point has extensive trade expertise and oversight experience in all areas of facility maintenance such as handyman/general maintenance services, HVAC related services, firing range operations and maintenance, electrical, plumbing, carpentry, door maintenance including automatic and overhead doors, glazing services, locksmith, fire & life safety, energy management solutions, water treatment and testing, food and beverage service equipment maintenance, security and surveillance maintenance, janitorial and floor maintenance, landscaping, and snow and ice management.

Project Management

Brown Point supports our client project management requirements through providing experienced management professionals with in-depth project knowledge covering a range of disciplines including cost control; budgeting; procurement; staffing and logistics.  Our strength is understanding our client’s requirements, implementing a tailored program management team with the objective to oversee and improve the organization’s performance to ensure on time, in budget project delivery.

Our Project Planning, Design and Execution offerings include Interior Build Outs and Remodeling and providing in-house skilled technical trade personnel.  Brown Point’s Building Optimization and Space Services include asset preservation and occupied space renovation.

Reporting & Analytics

Facilities management analytics is a process that identifies key data trends, patterns and insights.  Facilities managers use the information gleaned through analytics to improve visibility, make data-backed decisions, and plan strategic initiatives.  Our Business Analytics Team includes technology thought leaders, analysts, and data scientists working to integrate and visualize data from all sources to drive more informed business decisions. The cornerstone of this capability is our CMMS system and the data it possesses.

Brown Point’s reporting and analytics allows for:

  • Descriptive Analytics to understand what occurred
  • Diagnostic Analytics to understand why it occurred
  • Predictive Analytics to forecast what will occur
  • Prescriptive Analytics to influence the occurrence

Brown Point’s reporting and analytics allows for improved decision making with real-time access to performance drivers; provides easy access to information though ad hoc reporting; enables efficiency exception reporting; and benchmarks performance based on documented standards

Who We Serve

  • Who We Serve
  • U.S. CBP
  • GSA
  • U.S. Navy
  • Veterans Affairs

Who We Serve

Brown Point serves real estate owners, occupiers and equipment manufacturers at all levels of management by providing solutions to the following challenges:

  • Organization design, including structure of facility functions
  • Operational process design and execution
  • Delivery model optimization, integration, and innovation
  • Expense management and benchmarking
  • Sourcing strategies, and
  • Performance management

Currently, Brown Point services over 200 facilities, more than 2 million square feet of managed building space, over 1 million square feet of grounds area, and 9,000 plus pieces of equipment.

U.S. CBP

Brown Point provides facility maintenance and management services to the U.S. Customs & Border Protection (CBP) throughout the United States.  Our service offerings to the CBP include operations & maintenance of building structures and equipment, firing range management, grounds and landscape services including snow removal and pest control, and custodial related services including trash and recycling activities.

GSA

Brown Point provides full facility maintenance services to the General Services Administration (GSA) in various regions of the United States. Our service offerings include building and property management with full-time dedicated supervision, management, maintenance and janitorial staff.

U.S. Navy

Brown Point performs full facility support including mechanical and food service equipment maintenance to the U.S. Navy at commissaries and dining halls located at critical Navy owned and operated facilities.

Veterans Affairs

Brown Point performs full facility maintenance on key mechanical systems including Fire and Life Safety and Chiller Plant operations, as well as, generator preventative and on-demand maintenance to a variety of Veterans Affairs hospital systems and installations across the country.

Information and Data Analytics

Brown Point developed and tailored our cloud based Computer Maintenance Management System (CMMS) for ease of use and the ability to organize information so it is responsive to the needs of our clients and the facility management industry. Our CMMS provides for the following features:

Work Order Management

  • Web portal access
  • Measuring results within service delivery expectations and priorities
  • Presentation of real time information
  • Seamless and complete communication of critical information
  • Complete document management capabilities

Preventative Maintenance

  • Complete and comprehensive planned and preventative maintenance process management
  • Site specific equipment analysis
  • Critical data collection for all equipment and subcomponents
  • Service management and dispatch functionality
  • Integrated communication protocols designed around stakeholder requirements

Asset Management

  • Analytics for  informed repair vs. replace decisions
  • Measurements for  mean time asset failure and maintenance
  • Total cost of service information and financial modeling capabilities
  • Quick access to asset specifications, manuals and other key product information

Predictive Maintenance

  • Failure models using historical data to predict future performance and maintenance points
  • Life cycle categorization for asset replacement
  • Life cycle extension techniques and opportunities
  • Up-time optimization

Reporting & KPIs

  • Flexible reporting allows for defining and assigning metrics, KPIs and reports unique to different sites and levels in organization
  • Ad hoc and standardized reporting can be manually or automatically generated
  • Equipment life cycle analysis
  • Tailored KPI dashboards for critical data
  • Exception reporting and alerts

Work Order Management

  • Web portal access
  • Measuring results within service delivery expectations and priorities
  • Presentation of real time information
  • Seamless and complete communication of critical information
  • Complete document management capabilities

Preventative Maintenance

  • Complete and comprehensive planned and preventative maintenance process management
  • Site specific equipment analysis
  • Critical data collection for all equipment and subcomponents
  • Service management and dispatch functionality
  • Integrated communication protocols designed around stakeholder requirements

Asset Management

  • Analytics for  informed repair vs. replace decisions
  • Measurements for  mean time asset failure and maintenance
  • Total cost of service information and financial modeling capabilities
  • Quick access to asset specifications, manuals and other key product information

Predictive Maintenance

  • Failure models using historical data to predict future performance and maintenance points
  • Life cycle categorization for asset replacement
  • Life cycle extension techniques and opportunities
  • Up-time optimization

Reporting & KPIs

  • Flexible reporting allows for defining and assigning metrics, KPIs and reports unique to different sites and levels in organization
  • Ad hoc and standardized reporting can be manually or automatically generated
  • Equipment life cycle analysis
  • Tailored KPI dashboards for critical data
  • Exception reporting and alerts

Contract Solutions

  • GSA Schedule
  • BMOS1
  • BMOS2

GSA Schedule

GSA Schedule Contract GS-21F-0065X

Brown Point holds a Facilities Maintenance and Management contract under, Schedule number 03FAC, which is a Multiple Award Schedule that provides federal agencies a streamlined procurement device to acquire all of the services necessary to maintain and manage a facility.

Through Brown Point’s GSA Schedule Contract # GS-21F-0065X, we offer categories of 003 97 – Ancillary Repair and Alterations; 811 002 – Complete Facilities Maintenance; 811 003 – Complete Facilities Management; 811 004 – Maintenance of Utility Systems; 811 005 – Refrigeration, Heating, Ventilation, Air Conditioner, Boiler and Chiller HVAC Maintenance

 

GSA Schedule Pamphlet

BMOS1

Building Maintenance and Operations (BMO) Small Business Phase 1

Brown Point holds a BMO Small Business Phase 1 Contract.  The BMO program is composed of multiple award, indefinite delivery/indefinite quantity (MA-IDIQ) contracts. Awardees are exclusively small businesses. The purpose of BMO is to meet the varied building maintenance and operations needs of customers, ranging from complete facilities maintenance to single service solutions, through a streamlined method of procurement at a reduced cost.

Brown Point holds the BMO Small Business Phase 1 Contract in the following region:

  • Zone 1 – (Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia, West Virginia, and Washington DC)

 

BMO Website

BMOS2

Building Maintenance and Operations (BMO) Small Business Phase 2

Brown Point holds a BMO Small Business Phase 2 Contract.  The BMO program is composed of multiple award, indefinite delivery/indefinite quantity (MA-IDIQ) contracts. Awardees are exclusively small businesses. The purpose of BMO is to meet the varied building maintenance and operations needs of customers, ranging from complete facilities maintenance to single service solutions, through a streamlined method of procurement at a reduced cost.

Brown Point holds the BMO Small Business Phase 2 Contract in the following regions:

  • Zone 2 – (Massachusetts, Connecticut, New Hampshire, Vermont, Maine, and Rhode Island)
  • Zone 3 – (Florida, Georgia, North Carolina, and South Carolina)
  • Zone 4 – (Texas and Oklahoma)
  • Zone 5 – (California and Nevada)
  • Zone 6 – (Missouri, Illinois, Iowa, Nebraska, and Kansas)

 

BMO Website

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614 George Washington Highway
Suite 3
Lincoln, Rhode Island 02865
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solutions@brownpoint.com
401.288.6647
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